FAQ

BASIC Package
- If a customer is more price sensitive
- Everytime a workshop recommends to replace the pollen filter
- If this aircon cleaning method has not been done before

ADVANCED Package
- If a customer feels, there is smell coming from the aircon
- If this aircon cleaning method has not been done before

CHAMPION Package
- If a customer feels, there is smell coming from the aircon
- If this aircon cleaning method has not been done before
- If the car aircon was treated with other products (foam, click sprays, perfumes, etc.)

If the car is very new (< 1 year), then we do not recommend a cleaning. It is only necessary to regularly start cleaning it after 1 year.

1. Decide for a car aircon cleaning package and press "Book now"
2. Select in the drop down menus for the workshop location you want to bring your car to and if you want to engage our concierge service for car pick up and return.
3. Press "Book now"
4. Check if everything is correct and press "Checkout"
5. Fill in your contact information, billing address and press "Continue to payment"
6. Perform the payment
7. After the payment is done, you will receive an email confirmation and the workshop will call you within 24h to schedule an appointment for the car aircon cleaning with you.
8. On the date you bring your car for cleaning (please arrive latest 15 mins before the appointment time). If you booked the concierge service, our concierge partners from AutoApp will call you to schedule the pick up and return as well as the cleaning appointment.

Because:
- Aircon cleaning at home is mostly mandatory. In the car it's not, even if the car aircon can be more polluted than the one at home.
- The regular filter replacement does not equal aircon cleaning. The filter normally only targets bigger particles like leaves etc. entering the aircon system from the street.
- The main problem zones, where bacteria, mold, fungi etc. grow, are the COOLING COIL and the FILTER BOX. Both normally remain untouched in a regular car servicing. In combination with moisture, dirt and humidity, the narrow spaces between the cooling fins provide an ideal breeding ground for these micro organisms. As a result, depending on the climate and the usage of the CAR AC, the health of passengers inside the car can be affected severely.
- If the cooling fins are blocked, the cooling function of the aircon can be reduced.
- If the cooling coil is completely blocked, no cleaning is possible anymore. Then the workshop needs to replace it, which can be very expensive.

If bad smell comes from the ventilation, it’s almost too late. Smell alone is no indicator for contamination load. Air conditioning systems, that don’t smell can also be contaminated. A regular maintenance is necessary.

Many providers in the market promise to clean the car aircon and charge extremely varying prices for this. The only method that has been proven to work in the long term is airco well^®, which is a combination of flushing the cooling coil and cleaning the pollen filter box with tested and approved chemicals (MADE IN GERMANY). We recommend to clean the car aircon with airco well^®  1-2x per year depending on the usage. If you have a new car, the regular yearly cleaning should be started no later then after 12 months.

Many workshops promise, that click sprays, foams, fogging, perfumes etc. would clean the aircon. Thorough testing / comparison of the methods clearly shows, that airco well^® is the only method which really cleans comprehensively. It is also the most certified and tested product, as well as also cleans the filter box with a special agent (not only the cooling coil).

No, in most cases a "regular Aircon Service" involves no more than a functional maintenance (topping up gas for the cooling function etc.). The hygienic cleaning has to be ordered separately.

Yes. When the workshop calls you for appointment, you can also inquire other services with them.

The manufacturer underwent extensive testing regarding the method and product ingredients. It is the only car aircon cleaning following the highest international quality standard of the Hygiene Guideline of the German Association of Engineers "VDI - 6032". Some of the major requirements from this guideline are "Such substances and methods shall be used as do not involve health hazards for vehicle occupants and as do not cause surface changes". The tests and certifications were conducted jointly by the German gui - lab testing laboratory and VDI certified specialist engineers.

The result is fresh and clean air coming from the car aircon. airco well^® hygienic cleaning does not use disinfectant and contains no fragrances that can trigger allergies.

You can find our authorized workshops on our website in the drop down menu at checkout.

Cleaning your air conditioning system is practical at any time of year, as micro-organisms colonise the system throughout the year.

No. Effective cleaning with the airco well^® method requires a high level of technical knowledge about car air conditioning systems and can be done only with special tools; because of this, it is advised to book a cleaning with one of our authorized workshops.

If the cooling coil is partially cover with sticky debris (micro organisms, dirt, etc.), this can form a solid cover (similar to a coating) of the cooling coil. This can reduce leakage of cooling coils. If then a professional cleaning is done and removes the debris, there is a low percentage possibility, that the set free cooling coil leaks begin to unleash the leak. AIRCONCHAMP does neither take responsibility nor take over any arising (and related) cost from such an incident, as this is not due to the cleaning, but due to the bad condition of the cooling coil. Please bear this in mind for your decision weather your book our cooling coil cleaning or not. We seek for your kind understanding.